HR & Future of Work
Involved in human resources in shared services and outsourcing? Look no further. We have authoritative news, podcasts, reports and features on recruiting and managing staff to help your business process.
Head of Internal Services: What I Learned from Fixing Service Frustrations at Swarovski
March 06 by Isabella Kosch
Dive into what Isabella Kosch learned from fixing service frustrations at Swarovski
Empowering Your Workforce: The Key to a Future-Ready Global Business Services (GBS) Model
March 04 by Kiran Ahuja
Discover How To Empower Your Workforce with Kiran Ahuja
Navigating Leadership: The Danger of Autocracy
February 10 by Rob Jackson
Autocratic, parenting leadership at work has a shelf-life; short-term control creates long-term resentment.
Proactive HR Solutions to Navigate Attrition and Strengthen Your Talent Pipeline
February 04 by Alex Roberts
Join us to discover proactive HR Solutions that can help navigate attrition and strengthen your talent pipeline
How Pearson is Applying Gen AI to Elevate Candidate and Employee Experiences
January 30 by Alex Roberts
Learn here how Pearson is Applying Gen AI to Elevate Candidate and Employee Experiences
From Data to Impact: The Top HR Metrics for Shared Services
January 27 by Kiran Ahuja
Metrics are the lifeblood of your HR operations. By focusing on the right data points, you ensure that your HR team’s efforts align with the wider organization.
From Buzzword to Business Essential: AI in HR, Procurement, and the Future of Workforce Planning
December 05 by Sally Fletcher
Uncover how AI can help you scale recruitment, build a holistic workforce model and reduce hiring costs
The Paradox of Silos: Navigating Collaboration and Conflict in Organizations
December 02 by Jamie Davies
Jamie Davies, Customer & Products - Head of Performance Planning, Reporting and MI at bp, explores the unconventional potential of embracing silos.
State of the Frontline Workforce Market Report 2024
October 18 by Shared Services & Outsourcing Network
This report explores the challenges and trends affecting frontline workers, including low wages, high stress levels, and unsatisfactory leadership...
Getting More Out of Your Outsourcing Relationships
October 08 by Bob Cecil
In his latest article, Bob Cecil explores how to strategically leverage outsourcing.
Workforce Analytics & the Future of Outsourcing
October 02 by Beth Brown
We sit down with Bradley Killinger, CEO at Sapience Analytics, to discuss the power of workforce analytics.
No Exit: Examining Career Mobility within GBS
September 12 by Deborah Kops
Deborah Kops explores the challenges GBS leaders face concerning job mobility, especially when looking to transition into the enterprise.
