HR & Future of Work
Involved in human resources in shared services and outsourcing? Look no further. We have authoritative news, podcasts, reports and features on recruiting and managing staff to help your business process.
How to Make Digitization Meaningful to Employees
April 18 by SSO NetworkThis week, we are revisiting a great article from last year’s Intelligent Automation World Series Virtual Summit, with top tips on how to make digitization meaningful to employees. Etienne Grisvard, H...
The Executive Series: Recruiting & Keeping The Best Talent In GBS at Commerz Global Service Solutions
April 09 by Sally FletcherOne GBS who is doing a particularly good job at talent management is Commerz Global Service Solutions. So, we invited Arne Graeber, their CEO, to talk to us about his talent strategy.
Unlocking Organizational Success: 5 Strategies for Creating an Exceptional Employee Experience
April 04 by Seneena FayasSeneena Fayas, Director of HR and Operations at Desert Dreams Group, delves into the best practices to elevate employee experience.
Uncovering The Power Of Workforce Analytics In Shared Services
March 26 by Beth BrownOrganizations are continually searching for effective talent management strategies to mitigate the risks of rising attrition, difficulty recruiting, and fluctuating employee engagement. However, lever...
AI with Integrity: Crafting a Blueprint for Responsible HR Shared Services
March 07 by Jerry HotovecJerry Hotovec, Director of Global People Operations at Netflix, provides insights into AI within HR shared services. Focusing on transparency, bias mitigation, security, and employee empowerment will...
6 Key Considerations For BPO Contract Re-Negotiation
February 13 by Bob CecilOutsourcing some, or all, of your business processes is a big step but what happens when the contract is due to expire? Maybe your provider has already approached you with a proposal for renewal, but...
How Your Organization Can Give Back This Christmas Through Outsourcing
December 15 by Beth BrownThis festive season, organizations could give back to global communities by implementing ethical outsourcing. This form of business process outsourcing provides employment opportunities for disadvanta...
Streamline Or Preserve Your Talent? You Can Have Both
November 09 by Beth BrownSSON hosted the AP Automation Digital Summit, during one of the sessions, SSON was joined by Asad Malik, the Strategic Customer Success team leader at AppZen. In his session, ““Streamline Or Preserve...
Where Is the Best Place to Find Shared Services Talent?
November 07 by Angela MangiapaneIn the latest "Ask the Expert" column, Angela Mangiapane explains where Mars Global Services finds talent.
3 Tips to Drive Employee Engagement in Shared Services
October 31 by Steve RudderhamKeeping employees engaged is a key priority for any GBS Leadership team. It helps drive performance metrics, innovation, collaboration, and retention in the teams. So, how should we approach this?
How to Retain GBS Talent
October 24 by Anat MarkusIn the latest "Ask the Expert" column, Anat Markus provides three strategies AkzoNobel uses to retain GBS talent.
Peering Into a Metaphorical Crystal Ball, the Workforce Trends of 2024
October 06 by Sher DowningSher Downing analyzes five articles providing unique perspectives on workforce trends for 2024.