Columns
The Shared Services and Outsourcing Network (SSON) and an expert panel of columnists keep you up to date with the industry, providing the latest and most topical shared services information and outsourcing insight. Our op-eds and tips aim to provide relevant, timely and actionable industry awareness for global business services professionals. View our latest shared services editorials below.
Ask the Expert
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49 Floors: Climbing the Corporate Ladder, One Floor at a Time
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SSON's Guide to Setting Up a Modern SSC
This column serves as a step-by-step resource for leaders building or evolving SSCs in today’s complex business environment. From designing operating models and selecting locations to implementing intelligent automation and driving service excellence, each edition offers practical guidance and proven strategies. View All Posts
AI & IA: The Art of the Possible
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