SSON | Reports
The Shared Services and Outsourcing Network (SSON) is devoted to providing shared services professionals with a comprehensive selection of industry reports. All members of our site can leverage specialized shared services research through our collection of industry reports, which support the complex decisions that drive growth, innovation and ROI.
The State of Intelligent Automation 2025
August 07 by Beth Brown
Discover how top GBS leaders are navigating automation overload, scaling AI, and unlocking value. Get key insights from the 2025 IA market report!
SSOW Europe 2025 Post-Show Report
August 05 by SSO Network
Learn about the key moments, insights, and impact of SSOW Europe 2025. Read on to access your copy of the post-show report.
The State of Accounts Payables 2025: Trends & Insights
July 29 by Beth Brown
Discover 2025's top AP trends, KPIs, and tech. Explore AI, compliance, and payment platforms in this SSON report with Papaya Global. Download now.
Agentic AI 101 Report
July 21 by Alex Roberts
View the Agenda for the 2025 Shared Services and Outsourcing Week Autumn, occurring 21st to the 23rd October. Learn more today!
Beyond Incremental Gains: Unlocking Full Enterprise Value with AI-First GBS
July 14 by SSO Network
Download the latest SSON report to discover how to leverage platform solutions to achieve an AI-led GBS model.
The Payments Revolution: Embracing the Next Frontier of Finance Efficiency
June 12 by Beth Brown
In this report, discover how leading organizations are transforming payments from fragmented to agile with unified payment platforms.
2025 Workplace Evolution Market Report
May 28 by Alex Roberts
Explore top trends in hybrid work, AI, and workplace innovation with the 2025 Workplace Evolution Market Report...
SSOW Post-Show Report
May 12 by SSON Editorial
Discover key takeaways and highlights from SSOW, the top event for Shared Services & GBS leaders. Download the post-show report here...
The AR Trends & Insights Market Report
April 30 by Beth Brown
AR is under pressure; discover how top teams are using AI, automation & data to stay ahead in 2025.
The Ultimate Guide to Service Excellence in Shared Services
April 02 by Alex Roberts
Find out how to Achieve Optimal Service Excellence in Shared Services
The Future of AP Automation: From Automated to AI-Driven
March 28 by Beth Brown
This report covers the future of AI-powered AP, revealing the algorithm behind the agent to demystify AI.
The State of Autonomous Finance Market Report
February 26 by Beth Brown
The shared service model aims to drive cost consolidation and efficiency. As such, automation is a strategic imperative within the financial landscape.
