The SSON Impact Awards
SSON's Impact Awards represent the highest level of recognition for the impact shared services have on enterprise success.
The shared services model has evolved significantly from its early days of focusing purely on cost savings. Today, SSOs are increasingly positioned as strategic partners, working to support business objectives, while simultaneously helping to solve problems and pre-empt challenges through data analytics-based insights.
SSON's Impact Awards cover critical areas that deliver quantifiable results. These include awards for Finance Transformation, Human Resources, Process Improvement/Value Creation, Talent Management, Business Resiliency, Automation, Diversity & Inclusion, and The World's Best GBS presented by SSON Research & Analytics.
The awards are open to shared services and GBS globally, with winners announced at SSON's flagship events - Shared Services and Outsourcing Week - in North America, Europe, Australia, and Asia. In each of these regions, Impact Award winners represent shared services operating peak performance and demonstrating leading practices.
These awards provide an opportunity for professionals and their teams to be recognized for their initiatives and achievements, reflecting these accolades back to their business customers and their organizations at large.
Award winners are held up as examples to the industry and are widely promoted across SSON's various channels.
We encourage applications that demonstrate measurable success as a result of shared services operations. The application process has been designed to be simple, focusing on succinct descriptions and summaries of achievements, rather than weeks of research. Each application is judged by a highly experienced shared services practitioners.
2025 Impact Award Categories:
- Diversity and Inclusion
- Best Shared Services Team
- Change Management
- Customer Centricity
- Business Transformation
- Automation
- Business Resiliency
- Creative Talent Management
- Process Improvement & Value Creation
- Human Resources
- Finance Transformation
- Technology Provider of the Year
- The World's Best GBS Award Presented by SSON Research & Analytics
*some categories differ by region*
Regional Award Applications available via:
- The World's Best GBS Study & Award
- North American Impact Awards
- European Impact Awards
- Australasian Impact Awards
- Asia Impact Award
- Germany Impact Award
2025 Important Dates & Deadlines:
- SSOW North American Impact Awards: Open November 1, 2024, and close January 24, 2025. Finalists will be announced on February 24, 2025. The Awards Gala takes place on March 26, 2025.
- SSOW European Impact Awards: Open October 21, 2024 and close February 21, 2025. Finalists will be announced on March 28, 2025. The Awards Gala takes place on May 21, 2025.
- SSOW Australasian Impact Awards: Open November 25, 2024, and close February 21, 2025. Finalists will be announced on March 10, 2025. The Awards Gala takes place on May 14, 2025.
- SSOW Asia Impact Awards: Open December 11, 2024, and close May 2, 2025. Finalists will be announced on June 20, 2025. The Awards Gala takes place on October 14, 2025.
- SSOW Germany Impact Awards: Open May 27, 2025, and close September 27, 2025. Finalists will be announced on October 15, 2025. The Awards Gala takes place on November 20, 2025.
- SSON Research & Analytics World's Best GBS Award: Open September 19, 2024, and close January 24, 2025
When applications open, you may follow the links above to apply online. Applications are free. To apply, you must either be an SSO/GBS Organization with operations in the region for which you are applying. If you are a technology/service provider, you may apply on behalf of a named customer.
Should you become a finalist, at least one member of your organziation must be present at the Awards Ceremony taking place at the SSOW for which you have applied.
Please direct any questions to naomi.secor@ssonetwork.com
