Global Business Services (GBS)
Global Business Services (GBS) is one of the hottest areas of corporate development in driving optimized performance across business support services. Today, GBS is often the delivery engine for digital transformation, an industry that's projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.
Interested in learning about GBS? Look no further. We have authoritative news, podcasts, reports and features on to help your business process.
Chairman's Takeaways: Shared Services & Outsourcing Week North America
April 03 by Sally Fletcher
Chairman's Takeaways: SSON's Shared Services & Outsourcing Week North America, Orlando.
Benchmarking Excellence: Insights from the Top 20 Most Admired GBS
March 27 by Sally Fletcher
Benchmarking Excellence: Insights from the Top 20 Most Admired GBS with SSON Research and Analytics
SSOW Women's Day: How GBS Can Launch Your Career
March 24 by Sally Fletcher
SSOW Women's Day: How GBS Can Launch Your Career. A Journey of Growth, Leadership, and Transformation at Warner Bros
Pandemics, War, and Inflation: Leading Your GBS Through Uncertainty
March 21 by Beth Brown
A recent panel discussion at the Future of Finance & CFO Exchange shed light on how GBS leaders can successfully navigate these turbulent times.Â
GCC Versus GBS
March 18 by Deborah Kops
Leading industry expert Barbara Hodge takes us through the differences and similarities between GCC and GBS
AI-Driven GBS: Transform to Agile Decision Making
March 18 by Shared Services & Outsourcing Network
Discover how AI transforms GBS into a strategic powerhouse with Wipro’s essential AI Buyer’s Guide
The Incredible Shrinking GBS
March 13 by Deborah Kops
Found out what's next for GBS with leading industry expert Deborah Kops
The 2025 North American SSON Impact Awards Finalists
March 10 by SSO Network
The finalists for the 2025 North American SSON Impact Awards have been revealed..
Astellas Wins SSON's Change Management Impact Award
February 28 by Alex Roberts
Read on to learn about Astellas' Impressive Change Management Award win
Philip Morris International Wins SSON's Customer Centricity Impact Award
February 27 by Alex Roberts
Read on to learn about Philip Morris International's impressive Customer Centricity Award win
Navigating Leadership: The Danger of Autocracy
February 10 by Rob Jackson
Autocratic, parenting leadership at work has a shelf-life; short-term control creates long-term resentment.
Adapting to Change: What Finance Leaders Must Know for 2025
January 29 by Shared Services & Outsourcing Network
Finance in 2025: Upskill teams, use AI to combat fraud, automate processes, and invest in scalable tech.
