Global Business Services (GBS)
Global Business Services (GBS) is one of the hottest areas of corporate development in driving optimized performance across business support services. Today, GBS is often the delivery engine for digital transformation, an industry that's projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.
Interested in learning about GBS? Look no further. We have authoritative news, podcasts, reports and features on to help your business process.
Navigating Leadership: The Danger of Autocracy
February 10 by Rob Jackson
Autocratic, parenting leadership at work has a shelf-life; short-term control creates long-term resentment.
Building a Modern Shared Services Center: Strategies for Success
January 29 by Shared Services & Outsourcing Network
Build an SSC with strategy, optimized processes, automation, strategic locations, and key metrics for success.
From Fragmentation to Transformation: A future for GBS in HE?
January 29 by Gavin Jones
Gavin Jones explores the potential for a GBS model to combat major complexities within the UK's higher education landscape.
Adapting to Change: What Finance Leaders Must Know for 2025
January 29 by Shared Services & Outsourcing Network
Finance in 2025: Upskill teams, use AI to combat fraud, automate processes, and invest in scalable tech.
Building GBS Leaders of Tomorrow
January 27 by Dr. Sumit Mitra
In today’s rapidly evolving global landscape, the need for resilient, adaptive, and innovative leaders has never been more urgent.
Smith+Nephew Wins SSON's Business Transformation Impact Award
January 23 by Alex Roberts
Read on to learn about Smith+ Nephew's 12-point plan programme to strengthen, accelerate, and transform their business growth which ultimately won SSON's Busine
Building Bridges: Ensuring IT Is Seen as a Partner to the Business
January 17 by Vladimiro Ferreira
Find out how to bridge the Gap: Transforming IT from a Back-End Function to a Strategic Business Partner
No Surprises, Just Excellence: Transforming O2C for CX
January 16 by Misty Thorpe
Learn how to transform your GBS' Order to Cash Processes to Improve Customer Experience
Setting Up a Modern GCC with Gayatri Khanchandani
January 16 by SSO Network
Check out our interview with Gayatri Khanchandani as let's us in on the key insights surrounding shared service centers.
The Top GBS Trends For 2025!
January 09 by Sally Fletcher
To help us explore the innovations, challenges, and opportunities shaping 2025, we invited Chazey Partners to be part of this SSO Next episode.
It’s 2025: Ten Resolutions GBS Leaders Need to Make Now
January 08 by Deborah Kops
Deborah Kops lists 10 resolutions GBS leaders need to make for 2025
2025 Predictions From SSON’s Global Advisory Board (Part Two)
December 17 by Sally Fletcher
2025 Predictions from SSON’s Global Advisory Board on the future of global business services
