O2C: Your Lifeblood. Getting it right. Posts


Let’s turn our focus to Customer Service. How your people react towards a customer when the call comes in is critical to a...
The Order-to-Cash (O2C) cycle is the lifeblood of every company, touching all facets of a business, including the most important – its customers. By definition, O2C incorporates the taking of orders via different channels (catalog, ema...
The Order to Cash (O2C) cycle is the lifeblood of every company, touching all facets of a bus...