The Payroll Pundit: Lessons from Jaco Van Der Merwe Posts

The Payroll Pundit: Lessons from Jaco Van Der Merwe
Any strategic conversation about value creation would be remiss if it did not include some considerations for the dreaded F-word… Finances.
In part 2 we contemplated the customers of the payroll function, while in part 3 we focussed on the value that payroll provides to each of the different customers. Thus, we know the who and the what. Now we take a closer look at the infrastructure required to serve our customers. Or rather, the how.
What is the payroll value proposition? Perhaps we should first understand what is a value proposition?
Customer service represents your brand image, mission, and values. The reward for suffering through months of payroll tax prep and filings, suffering through the subsequent months of audits, and still maintain the highest customer service, is that you get to call yourself a Payroll Professional
Payroll Strategy Development:
Published: 2021-12-09
It goes without saying that every organization needs a payroll strategy...Introducing "Payroll on a Page," the first of a five-part series, that, in one page, helps organizations pay its people. Join me in this exciting journey—changing the narrative from cost containment to value creation!