AI Unleashed: Transforming Global Business Services

Understand the factors for deploying AI to generate fast ROI and GBS value


This webinar will take place on:
25 March, 2025
02:00 PM - 02:45 PM GMT


We’ve heard time and again the opportunities AI can bring, but how do you go about adopting it and turning it into something that truly enables your GBS. SSON research shows that although 76% of shared services say they are planning on implementing AI in the next 12 months, less than 20% of professionals consider themselves knowledgeable and ready for AI adoption, and 44% class themselves as pure beginners. There is clearly a long way to go.

This webinar aims to bridge the gap between wanting to implement and having a clear strategy for AI success, so you can quickly and effectively deploy AI throughout your GBS.

Attendees to this webinar will learn:

  • The best way to achieve the benefits of AI adoption (speed, cost reduction, productivity gains)
  • Accelerating AI adoption to achieve ROI within one year
  • People considerations: Securing leadership buy in and upskilling your workforce
  • Building strong foundations: Data cleansing, process documentation and IT infrastructure
  • Creating quick wins to show business value: Maintaining stakeholder interest and employee momentum in transformational change
  • Build vs. Buy: How to choose your AI software
  • Case-Study: How Wipro is using AI within their organization to drive value at scale

Join this webinar to get a blueprint for successful AI implementation that can drive both short-term ROI and reach long term GBS goals.


Speaker

Imran Ahmed
Head of Europe, Digital Operations and Platforms
Wipro

Imran, with over two decades of experience in the IT/ITeS services sector, has a deep understanding of operations and a broad strategic vision for building and expanding businesses. He is the Head of Europe for Digital Operations and Platforms (BPO) at present.

He is responsible for driving BPO growth, strategizing and executing plans, fostering partner ecosystems, and enhancing Wipro's standing across the BPO industry in Europe, spanning various sectors such as Consumer, BFSI, Communications, Technology, Healthcare, Retail, Manufacturing, and others.

Imran has been instrumental in transforming the business to its present scale through the implementation of vertically integrated technology platforms. He is driven by a passion for ensuring client success and adds value to businesses through operations and platform-led transformations.

Having worked across various industry verticals, Imran has a diverse range of experience in Operations, Finance, Sales, Delivery, Program Leadership, Account Management, and the establishment of new practices. He has an impressive history of initiating and expanding businesses and has played a significant role in establishing Wipro's presence across Europe and South Africa, leading transformation programs at Wipro. 

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