Operating Model Transformation in the Age of AI (5 Essential Considerations)
Adapting your function and operating model to become AI ready
We all know we need to embrace AI, but how on earth does that affect a company's operating model, and how does it need to change to be capable of adopting AI in a big way?
Operating model transformation is the most intensive form of transformation. It is an organization’s essence. And it’s about evolving the architecture of the business which impacts what and how work gets done and how the business delights its customers. AI can be implemented one use case at a time. However, to become a truly competitive future-proof company, you need to look at your entire operation and become one that can deploy a never ending program of AI enabled solutions.
In this first-in-a-series of groundbreaking webinars, we’ll examine how your OpModel needs to adapt to be AI ready. How talent, processes, workflows, governance, and leadership need to change, and the practical steps to get there. Whether you are planning an OpModel transformation right now or just thinking about how to position your company for success in the AI future, this is critical stuff to know.
Attendees to this webinar will get expert advice on:
- The components of any/all OpModel transformations
- The new ingredients that you must consider to be “AI capable”
- What it will look like when it’s done
- How to take an existing OpModel transformation and grow it to include AI considerations
- Big risks in an AI ready OpModel transformation
During the webinar we will also be sharing excusive research and findings from our more recent report Transformation in the Age of AI. I look forward to seeing you there!
Speakers
Lee Coulter
Chief Transformation Officer
Chazey Partners - a QX Global Group Company
Lee brings an unparalleled wealth of experience and industry wisdom to our team. With roles such as CEO of Shared Services at Ascension, CAO at Kraft Foods, and Chairman Emeritus of the HFS Sourcing Executive Council, he has led GBS, ERP and operating model transformation initiatives and chaired events that have shaped the transformation business services industry. Lee has been a pioneer in Intelligent Automation and Artificial Intelligence for over a decade as a practitioner and provider. He founded and led the IEEE Working Group on Standards in Intelligent Process Automation as Chair for five years and spent four years as SSON’s Chief Intelligent Automation Officer. He founded, and grew two IA businesses, Agility Automation and transformAI. Lee’s distinguished career spans over 25 years, marked by global leadership roles at renowned companies, including General Electric, AON, Ascension Health, and Kraft Foods.
Phil Searle
Founder & CEO
Chazey Partners - a QX Global Group Company
Phil is the Founder and CEO of Chazey Partners. He has more than 30 years of experience in Operating Model Transformation and Technology, including Global Business Services and the very latest in Intelligent Automation.
Prior to Chazey Partners, Phil held a number of operational roles, including CFO of Cendant TDS International, and Chief Accounting Officer at 3Com Corporation.
Phil is a widely published writer, and a regular speaker and presenter at events around the globe, including multiple SSON events.
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