A New Services Triumvirate Powers Up Asia: Technology, Talent, and Data

Add bookmark

Across Asia, shared services continue to demonstrate robust and healthy growth rates. The Philippines, Malaysia and Singapore service delivery centres have grown at least five-fold since 2000. Malaysia is host to one third of the SSCs in the region, with the Philippines following closely behind.

This report looks at how the Asian service delivery market needs to power up on technology, talent and data. 

Asia SSCs

[inlinead]

Latest Webinars

The Unstoppable Momentum of Deductions and Disputes: Using Agentic AI to Stem the Rising Tide

2026-12-08

10:00 AM - 10:45 AM EST

Deductions and disputes are fast becoming one of the biggest sources of revenue leakage in order-to-...

When AI Does the Work: Designing the New Human + AI Operating Model for Accounts Payable

2026-12-02

10:00 AM - 10:45 AM PST

AI is moving beyond helping AP teams process work faster. Increasingly, intelligent systems can exec...

From 5% to 74% Touchless: How Motion LP Transformed AP Through Automation and Process Improvement

2026-12-01

11:00 AM - 11:45 AM EST

See how Motion LP increased touchless AP processing from 5% to 74%, cut cycle times and reduced cost...

Recommended