A New Services Triumvirate Powers Up Asia: Technology, Talent, and Data

Add bookmark

Across Asia, shared services continue to demonstrate robust and healthy growth rates. The Philippines, Malaysia and Singapore service delivery centres have grown at least five-fold since 2000. Malaysia is host to one third of the SSCs in the region, with the Philippines following closely behind.

This report looks at how the Asian service delivery market needs to power up on technology, talent and data. 

Asia SSCs

[inlinead]

Latest Webinars

Why AI in BFSI Stalls After the Pilot — and What Leading Institutions Should Consider Doing Differently

2026-09-28

11:00 AM - 11:45 AM EDT

BFSI leaders have AI budgets and pilots, but scaling stalls. Join senior practitioners for a candid...

Proven Profit in 90 Days: A Shared Services & Procurement Roadmap for the AI Era

2026-09-23

10:00 AM - 10:45 AM EDT

Shared Services and Procurement want the same outcome: protect margins, strengthen supplier relation...

The Last Mile of Procure-to-Pay: Why Payment Strategy Determines the Success of Finance Transformation

2026-09-22

11:00 AM - 11:45 AM EDT

Organizations have invested heavily in modernizing Procure-to-Pay through invoice automation, digita...

Recommended