Intelligent Automation and Service Delivery [SURVEY]

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intelligent automation in SSO

How are SSOs and GBS optimizing IA across their operations?

Or are they?

This definitive 'industry' survey will feed SSON's 2020 State of Intelligent Automation in Shared Services and GBS report, published in May.

Please share your feedback here, and we will share the report with you.

 


Latest Webinars

Redefining Finance Value: Key Insights from SSOW Europe 2026

2026-05-27

10:00 AM - 10:45 AM BST

SSOW Europe 2026 is set to challenge how GBS defines value in an AI-driven world. But, for finance l...

Avoiding Buyer’s Remorse in E-Invoicing Compliance

2026-05-12

02:00 PM - 02:45 PM BST

With the mandatory B2B E-Invoicing mandate going live for France and Germany in September 2026 and J...

AI-Driven Invoice Automation with Basware’s Invoice Lifecycle Management

2026-05-06

03:00 PM - 03:30 PM BST

Stop letting manual invoice processes slow your business. Hand-keying, approval bottlenecks, and dis...

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