Thanks for all the positive feedback on my initial RPA blog. Just as a recap, I touched upon the very early days of RPA within Telefônica and how our proof of concept was constructed. For those that haven’t seen it yet, have a read.
Thinking back, the POC for RPA was totally different to any other POC I’ve completed either before, or since (of which there are many, the most recent being a Video Chat pilot in our stores, which was pretty cool). You may think this was...
