What Does Effective Hybrid Work Look Like?
How One Company Elevated Workforce Productivity by 20% through Process Visibility
Tune in to a fireside between Edgeverve and SSON Digital this March 14 where we discuss how process tools can effectively navigate and manage hybrid work.
SSON R&A reports that 92% of surveyed professionals have an arrangement that allows for working that is remote, hybrid or at the discretion of the employee.
As hybrid work becomes permanently embedded in organizational culture and ways of working, employees have greater control on where they work than ever before. However, with this new opportunity comes new challenges.
Enterprises still struggle with training and developing talent in a remote environment, there is process blindness across end-to-end workflows, and common misconceptions about productivity abound.
How can organizations continue to provide hybrid and remote arrangements, without losing the effectiveness and clarity that in-office working delivers?
Tune in to a fireside chat between EdgeVerve and SSON Digital this March 14 where we discuss how process tools can effectively navigate and manage hybrid work. Discussion will include, but not be limited to:
- The current challenges being faced by organizational leaders
- How Work Insights can turn process and productivity data into actionable insights
- A case study on how one organization utilized work insights to assess process maturity, highlight opportunities for process standardization and automation leading to an increase in agent productivity by 20%
Speakers
Jordan Mullins
Head of Editorial
SSON
Manzur Ali
Senior Director , Platforms
EdgeVerve
Chetan Chavan
Associate Director Sales, Products and Platforms
EdgeVerve
John Cikoratic
Principal Consultant
Infosys
Sponsor
