Case Studies
How KPMG Boosted Its Customer Experience & Back-Office Support
November 03 by SSO Network
In recent years, KPMG successfully boosted its customer experience and back-office support by tapping into the emerging trend of global outsourcing diversification spurred by the COVID-19 pandemic. Fiji, an unexpected but promising destination, has become a key player in this shift.
Bridging the Contract Value Gap
November 01 by SSO Network
The latest case study from Edgeverve talks through how AI is revolutionizing the world of contract analysis.
AP Automation Digital Summit: Post Show Report
February 10 by Shared Services & Outsourcing Network
Explore the AP Automation Post Show Report to get all the details on what happened in 2021.This report includes the highlights, who attended, top themes discussed over the event and much more. Download your copy and get ready for AP Automation 2022
How to be Assured of Achieving Automation Success
June 11 by Shared Services & Outsourcing Network
Digital transformation is the need of the hour and Automation and AI help enterprises drive this change. While Automation is brimming with immense potential, it is observed that 30%-50% of the implementations are failing.
