Diving Into Data Posts
What factors impact your decisions in choosing your new shared services centre's location? Or adjusting your global footprint? SSON Ana...
View a heatmap of the continent's most active Shared Services job markets, and discover which companies are leading in hiring this week.Comparing all European markets, the U...
2016 saw the US, or parts of it, having to contend with forest fires in the West, Hurricanes in the East, and political upheaval all over. Shared services location strategies comes fraught...
If you want to know where the SSO jobs are, in Asia-Pacific, SSON Analytics’ real time job-scraping tool tells us they are in China and India...
Above: Shared Services Job Ads – by densityWe’ve analyzed 1,600 Shared Services Centers across the U.S. to compare ‘SSC density’, talent coming onto the market, and salary shif...
What Do the Number of Job Ads Tell You About the Local Shared Services Market?
Published: 2016-11-10
Published: 2016-11-10
What do the number of job ads tell you about the local Shared Services market? Actually, a lot.SSON Analytics [formerly Dart Institute] has a wealth of data on the number and location of s...
While Asia still plays a key role in most global shared services models, current innovations in technology are rapidly opening up new opportunities for forward looking organizations. Despite this...
DACH-headquartered companies tend to operate differently. This is most obvious in the more stringent approach to labor regulations, which impacts organizational agility in terms of...
SSON’s data analytics center, Dart Institute, recently expanded its offerings via the newly launched City Cube, an interactive data tool that compares cities around...
SSON’s data analytics center, Dart Institute, recently expanded its offerings via the newly launched City Cube, an interactive data tool that compares cities around the world acr...
China plays a significant role in the global shared services landscape, given the country’s significance for business growth.
Shared Services Down Under: Queensland Poised to be Australia and New Zealand’s Analytics Hub
Published: 2016-09-27
Published: 2016-09-27
Australia and New Zealand have a relatively long history in shared services, so it is surprising to find that according to Dart Institute’s recent ...
As the USA’s main trading partner, Canada is an interesting proposition for nearshore shared services for US-headquartered companies. Indeed, in 2014 the Canadian shared service...
SSON Editor's analysis of Dart Research & Analytics ReportAs shared services continue on the path to becoming more entrenched in organizational operations, the combination of available skilled talent and experience in Cen...
Malaysia is one of the most popular countries for shared services and BPO operations in Asia. Since 2000, there has been a steady increase in both captives shared services centres (SSCs) and BPOs, while the ratio of captives has consistently been somewhat higher than for BPOs.
SSON’S global analytics center, DART Institute, has reviewed internal and external data on Shared Services Centers in Latin America.Shared services as a means of lowering cost and...
While North America remains the largest global market for shared services, in Europe, the UK and Ireland have long held the lead position. With the global appetite for shared services showing no signs of slowing down, we can expect to see more int...
China is no sleeping dragon, and yet, for all the attention focused on it by the global shared services industry, there is relatively few Shared Services Centres outside Shanghai and its suburbs. And for now, Shanghai shows no signs of losing its...
China is no sleeping dragon, and yet, for all the attention focused on it by the global shared services industry, there is relatively few Shared Services Centres outside Shanghai and its suburbs. And for now, Shanghai shows no signs of losing its...
Crunching the Numbers: 5 Things You Need to Know About the US Shared Services Landscape
Published: 2016-07-28
Published: 2016-07-28
If the global Shared Services industry were an alien force with a mothership, there’s a pretty high chance you’d locate it sitting somewhere in the dusty Nevada desert, or high in the snow-topped mountains of Colorado, or possibly sunning itself f...
The Philippines is host to one quarter of all shared services centres across the ASEAN region. Given its cultural affinity to North America the country has long been a favorite for voice-based support service. H...
The Philippines is host to one quarter of all shared services centres across the ASEAN region. Given its cultural affinity to North America the country has long been a favorite for voice-based support service.
The Association of Southeast Asian Nations (ASEAN), with its combined population of approximately 625 million people, and nominal GDP of more than $2.6 trillion, is a force to be reckoned with.
Iberia has long been an attractive location for shared services supporting European and African organizations from nearshore. Since 2000, delivery centers across the region have grown by more than 100%, with most o...
Central and Eastern Europe has long been a shared services location of choice for Western European enterprises, as well as multinationals wanting to service their European businesses.
