Columns

The Shared Services and Outsourcing Network (SSON) and an expert panel of columnists keep you up to date with the industry, providing the latest and most topical shared services information and outsourcing insight. Our op-eds and tips aim to provide relevant, timely and actionable industry awareness for global business services professionals. View our latest shared services editorials below.

What the CFO Needs

The Business Case for Digitalisation
2017-08-01

CFOs & Sustainability: Don’t Miss a Trick
2017-04-03

The Modern CFO: Becoming a Catalyst for Sustainability
2017-01-30

Getting Business Partnering Right
2016-09-09

The Changing Role of the Corporate CFO
2016-05-25

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Excelling In A Rapidly Changing World

Andy Andrews: 4 Incredibly Effective Influencing Skills Most People Overlook
2017-06-06

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iThink SSON – a Professor’s View of Outsourcing and Offshoring

The “Managed Crowd” Sourcing Model – Another “Made in China” Idea That Works
2017-06-22

The New Nearshoring Game
2016-07-21

Captive Centers: Back to the Future
2013-01-11

What's Your Captive Center Strategy?
2012-08-28

Could this work anywhere else?
2012-08-28

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HR Strategist

HR transformation journey. First things first: Engage your team
2017-06-22

10 Tips for Successful Go Live: Begin with the End in Mind
2016-08-16

So, You Are on Your Way! Now, How Do You Keep Your People Engaged in Transformation?
2016-07-19

Is NOW the time to split HR Shared Services in two?
2014-09-05

"Tears" Instead of "Tiers" – Busting the Myths Surrounding HR Shared Services Through Professional Career Paths
2014-03-31

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People First (Performance Follows)

What you should know about Performance setting
2017-05-24

How to Move from "Business Strategy" to "People Strategy"
2017-04-06

Your People, Your Success
2017-03-02

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Columns

What the CFO Needs

Excelling In A Rapidly Changing World

iThink SSON – a Professor’s View of Outsourcing and Offshoring

HR Strategist

People First (Performance Follows)

Upcoming Events

CX and Service Excellence for GBS

Navigating Mandate Mania: Managing The Rise Of E-Invoicing Mandates Worldwide

Demystifying AI in AP: Use cases that illustrate the value in real life

Mastering VAT Compliance in the Digital Age

Shared Services and GCC Week India 2025

Building Trust & Transparency In Your Vendor Partnerships: The Power of Evidence-Backed Timesheet Verification

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Latest Webinars

Robots aren’t taking your job, just your frustrations: How AI combats AP fraud & makes compliance easy.

Streamlining Statutory Reporting: Unlocking Benefits, Overcoming Challenges, and Planning for Success

Building a High-Impact Shared Services Organization with Continuous Improvement

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Columns

What the CFO Needs

Excelling In A Rapidly Changing World

iThink SSON – a Professor’s View of Outsourcing and Offshoring

HR Strategist

People First (Performance Follows)

Upcoming Events

CX and Service Excellence for GBS

Navigating Mandate Mania: Managing The Rise Of E-Invoicing Mandates Worldwide

Demystifying AI in AP: Use cases that illustrate the value in real life

Mastering VAT Compliance in the Digital Age

Shared Services and GCC Week India 2025

Building Trust & Transparency In Your Vendor Partnerships: The Power of Evidence-Backed Timesheet Verification

Follow Us

Subscribe to our Free Newsletter

Latest Webinars

Robots aren’t taking your job, just your frustrations: How AI combats AP fraud & makes compliance easy.

Streamlining Statutory Reporting: Unlocking Benefits, Overcoming Challenges, and Planning for Success

Building a High-Impact Shared Services Organization with Continuous Improvement

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY