Process Excellence
Implementing CI/PI for your shared services and outsourcing needs? Look no further. We have authoritative news, podcasts, reports and features on CI/PI to help your business process and your understanding of the wider shared services and outsourcing industry.
The Rise of Object-Centric Process Mining
November 14 by Alex RobertsSSON’s Process Mining and Intelligence Virtual Summit took place last month and highlighted some of the biggest innovations in the process transformation space.
Ongoing Data Governance and Data Excellence in Experian’s Global Finance Services (GFS)
September 23 by Paul RodwellPaul Rodwell explores the ongoing work needed once a GFS has successfully refined their data management strategy.
IDP: A Business User's Approach to Intelligent Documentation
September 11 by Ramnath NatarajanRamnath Natarajan discusses the strategic value of leveraging Intelligent Document Processing (IDP).
Data Driven Digital Intelligence: Insights From Experian’s GFS
August 29 by Paul RodwellIn his most recent article, Paul Rodwell explores how to centralize the business intelligence function, drawing on insights from Experian's GFS.
The Future of Process Intelligence Market Report
July 29 by Beth BrownThis latest SSON report highlights the future of Process Intelligence. Offering end-to-end visibility, Process Intelligence may be the key to future success.
Building for the future: The Evolution of Data Management in Experian’s Global Finance Services
July 26 by Paul RodwellPaul Rodwell, the SVP of Global Finance Transformation at Experian, details the development of Data Management within their Global Financial Services.
How to Approach a Data-Driven Mindset with Steve Rudderham
July 25 by Sally FletcherThis week's Ask SSON episode welcomes Steve Rudderham, who answers the question: what challenges can organizations face when striving for a data-driven culture?
How to Guard Against Inefficient Processes With Chris Gunning
July 10 by Sally FletcherThis week, Sally Fletcher brings you the third installment of our Ask SSON series, where we are putting common industry questions to the experts! This episode welcomes Chris Gunning, SSON Advisory Boa...
The Bright Future of AI: In Conversation with Pascal Bornet
July 09 by Pascal BornetPascal Bornet boasts over 25 years of consulting experience as well as authoring two books, Intelligent Automation and Irreplaceable. Drawing on his wealth of knowledge, Pascal sat down with SSON, at...
PolyAI Wins SSON's Technology of the Year Award
July 04 by Beth BrownRead on to learn about PolyAI's innovative technology which boasts an impressive voice-driven interface. The voice assistant ultimately led to PolyAI winning SSON's Technology of the Year Award.
The Intersection Of Process Mining, Automation & Data Integrity
July 03 by Beth BrownSSON’s Process Mining & BPM Virtual Summit returned for another year and once again delivered great insights to our members. The closing session of day one saw Andrew Hayden and Rajesh Rao discuss the...
How to Kickstart Your Process Mining Journey
June 12 by Beth BrownSSON’s Process Mining & BPM Virtual Summit returned for another year and once again delivered great insights to our members. The opening session of day two saw Stephanie Dentino, Internal Audit Manage...