Tony Saldanha
Globally recognized expert and thought leader in Global Business Services (GBS) and digital technology, with a 27-year career running Procter & Gamble's multi-billion dollar GBS and IT operations globally.
More content by Tony Saldanha
Performance Tracking & Management
October 10 by Filippo Passerini
How do you maximize GBS performance and reputation while delivering service levels? Perception! That’s a perfidious companion for every service leader.
Why Shared Services Transformation is Complex
May 31 by Tony Saldanha
Are you in danger of "locking in" legacy processes?
Why Digital Transformations Fail: How to Take Off and Stay Ahead
April 29 by Tony Saldanha
An extract of Tony's forthcoming book on how to plan, lead, and succeed with digital transformation
Why do 70% of all digital transformation projects fail?
April 10 by Tony SaldanhaWhy digitalization failure is more often down to execution mistakes – not underestimating the opportunity.
Digital Takeoff: Create Your Own Future
January 11 by Tony SaldanhaOur motivations for leading change don’t need to be defensive
