Chairman's Take-Away's: Shared Services & Outsourcing Week North America
View the top take-away's from over 100 sessions at SSON's largest event!
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Last week, SSON hosted their largest in-person event, Shared Services & Outsourcing Week North America. With over 1100 shared services and GBS professionals onsite, 200+ thought-leaders and 4 jam-packed days of content, the event was truly a masterpiece.
The event was chaired, as it has been for the last ten years by ScottMadden's Brad DeMent. As chairman, Brad brought wit, energy and warmth to the stage, but luckily for SSON, it also meant he was there for all of our plennary presentations. He distilled his learning into a chairman's take-away's for our members to download below.
These key take away's span:
- Model shifts
- Continuous Improvement
- Upskilling
- Automation
- End-to-End process
- Gen AI
- and much more....
If you enjoy them and wish to hear more, take a look at the website and agenda for our next Shared Services & Outsourcing Week in September - Houston, Texas.
