SSON Glossary: Integrated Business Services (IBS)
Integrated business services (IBS) means shifting the operational and organizational setup of shared services to go beyond the function-based and process-driven service delivery philosophy.
How to Get to Shared Services 2020: Data Analytics, Integrated Business Services and Intelligent Automation Drive a Winning Model
December 20 by Barbara Hodge
Data analytics drive optimized resource allocation and revenue-generating opportunities for DACH-based Shared Services Organizations
