SSON Glossary: Operational Intelligence (OI)
Operational intelligence (OI) is the use of data analysis techniques, such as the implementation of software tools, to gather insights and visibility into a businesses data.
SSON's Intelligent Automation Report: Driving Business Resiliency & Digital Excellence in Shared Services
December 07 by Lee Coulter
In the second SSON IA report of 2021, read on to learn more about the big ideas, recent history, case studies, company and customer perspectives and a bit about the future in the transformative power...
