SSON Glossary: Intelligent Automation (IA)
Intelligent Automation (IA) is the strategic combination of automation software such as artificial intelligence, machine learning and process automation to create a faster, trackable, automated business process for the organization.
An Introduction To The Autonomous Enterprise
March 11 by Beth BrownSarah Burnett, Chief Technology Evangelist at kyp.ai, and the author of “The Autonomous Enterprise", kicked off SSON's Autonomous Enterprise Summit. Her session, “An Introduction to The Autonomous Ent...
The State of Intelligent Automation in 2023
July 19 by SSON Editor“The State of Shared Services and Outsourcing Global Market Report” is annually one of SSON’s most downloaded pieces of content. The report provides insights into service delivery, process optimizatio...
Intelligent Automation Global Market Outlook Report: End-to-End Transformation for Business Processes
October 28 by Evan BeebeThe goal of this report is to look at the challenges SSOs are facing when implementing E2E transformation in processes and how specific technologies can meet automation expectations in a timely and ef...
Accelerate End-to-End Process Automation with UX & Low-Code
July 21 by David CohenKeeping the user in mind for End-to-End process automation can unlock new capabilities in internal corporate applications. Read on to learn where to begin and how to bring your team along on the journ...
The State of Intelligent Automation Global Market Report H1 2022
June 23 by Barbara HodgeWhile automation has been actively deployed within GBS and shared services for nearly a decade, its early wins were measured mainly via common transactional metrics of cost, speed, and quality. Today,...
Top 3 Takeaways From IA APAC
May 18 by Evan BeebeThis analysis will point out some key takeaways from IA APAC that can help your business continue successfully automating processes.
SSON's Intelligent Automation Report: Driving Business Resiliency & Digital Excellence in Shared Services
December 07 by Lee CoulterIn the second SSON IA report of 2021, read on to learn more about the big ideas, recent history, case studies, company and customer perspectives and a bit about the future in the transformative power...
[EBOOK] The SSON Guide to Hyperautomation
April 12 by Beth HamptonIn this e-Book, we will explore what exactly what hyperautomation is, the digital technologies that it consists of, and the many benefits that it offers.
SSON's Global State of Intelligent Automation Market Report 2020
August 04 by SSON Industry ReportsHow has IA been integrated into enterprise DNA to date? And how are automation strategies accelerating in future?
Malaysia Joins the Digital World: E-invoicing Opens Doors to Improved Efficiency
March 01 by SSO NetworkWhile in Western economies like North America and Western Europe the impact of digitalisation has long made itself felt across Finance and Accounting processes, the Middle East and North Africa, along...