SSON Glossary: Task Mining
Task mining is a form of process discovery that collects user data as they interact with a process in real-time. Task mining looks at user data on the front end, meaning their clicks, keystrokes, and date entries related to the process they oversee.
A Beginner's Guide to Process Exploration Tools
October 18 by Evan Beebe
As many shared service practitioners are aware, the most difficult stage of the automation journey can typically be the beginning. This guide is meant to help you understand how to begin that journey.
Process Exploration Tools Explained
September 23 by SSON Editor
Download this infographic for everything you need to know about process discovery, process mining, and task mining.
How Task Mining Can Drive Process Excellence
July 29 by Evan Beebe
In this report learn how task mining will help deliver process operations in the new remote work environment.
