News
The Shared Services and Outsourcing Network (SSON) is an online news source for global business services executives and business leaders who leverage support services, technology, data analytics and best practices to improve operational efficiency. We deliver the latest shared services and outsourcing news, thought leadership, and analysis through articles, webinars, white papers and in-depth market reports.
Digital Takeoff: Create Your Own Future
January 11 by Tony SaldanhaOur motivations for leading change don’t need to be defensive
2018 Predictions: How Digitalization Will Affect Your Activities
January 04 by Darrin Bird2018 Predictions on how digitalization will drive innovations around technology, innovation, business intelligence, contact center operations, compliance and more
SSON Podcast: Celestica's Manny Panesar – how GBS exerts much-needed discipline
December 15 by Seth AdlerHow do you compare Shared Services salaries across global locations?
December 14 by Editorial Team Shared Services & Outsourcing NetworkA comparison of salary cost, talent availability, market saturation, skill sets, maturity, and recruitment growth trajectories: How to optimize your global staffing footprint
Top 10 Tips on starting with Intelligent Automation
December 14 by Shared Services & Outsourcing NetworkAs with any change management, in launching with Intelligent Automation, or RPA, preparedness and planning are key. Here are some suggestions
How Artificial Intelligence can help HR
December 04 by Priyanka AnandAI is at the top of the hype cycle right now, utilizing huge amounts of data and crunching it into something one can easily interpret or analyze
SSON Podcast: Abbott Lab's John Hopkins on GPO
December 01 by Seth AdlerJohn Hopkins from Abbott Labs on global process ownership