Communication & Culture

Lee Coulter joins us. Welcome to SSON on B2BiQ, I'm your host Seth Adler. Download episodes on ssonetwork.com, through our app in iTunes, in the iTunes podcast app, in Google Play, or wherever you cur...

Seth Adler: From Schneider Electric Philip Woodburn joins us. Welcome to SSON on B2B IQ. I'm your host Seth Adler. Download episodes on SSONetwork.com or through our app on iTunes within the iTunes po...

The glass ceiling for women in shared services is real. Download the white paper below to discover:A collection of facts & figures illustrating the current state of female leadership in finan...

We can move mountains if we "stop planning and start doing"

We try to automate some processes. We outsource certain services and make it easier and as we have not too many people in HR so all manual work change to ... In a process, either we skip certain steps...

In the days since our March 21 Awards Gala at the Orlando SSOW, the SSON has reached out to Stefan Sieger, Head Customer Experience & Digital Delivery at Swiss Re (www.swissre.com), who was  ...

Avoid the Innovation Backlash by focussing on ROI – from the startWe all know innovation is critically important, and with Intelligent Automation having taken over corporate wishlists, it's easy to be...

The WEF Global Risk Report lists the top five global risks. This year cyber attack was listed as number three, just below extreme weather events and natural disasters

"The first step is to become aware of the basic tools and of the fact that a manager can be a coach. Second, is that each coach should listen. The manager needs to understand that askin...

Nearly 75 percent of Americans say discrimination against women is a problem in the tech industry.