Complex Documentation is no Barrier to Digitisation in the Commercial Insurance Industry
The future of business is digital. Insurance organisations are no exception.
The Commercial Insurance Industry has struggled with automation and digitisation as so many critical business processes start and end with crucial data embedded in complex unstructured documents.
Brokers, Insurers and Re-insurers, like the rest of us, are planning rapid digitisation and are looking for solutions for the unstructured data conundrum that technologies like Robotic Process Automation and Optical Character Recognition (OCR) have failed to address.
Cognitive Document Processing automation solutions powered by AI, Machine Vision, Machine Learning and Natural Language Processing now offer greater accuracy in bulk data extraction from tens of thousands of Slips, Policies, Endorsements, Claims forms and free text emails than the human eye and keystrokes ever could.
The digital transformation potential is significantly enhanced, and automation of downstream QA and data cleansing can be avoided. High quality data extraction at scale is opening potential for new business opportunities and revenue streams.
In this webinar we welcome Mercer’s Global Automation Leader, Kieran Gilmurray, who will reveal how he is planning to address accelerated digitisation in the Commercial Insurance Industry. He is joined by Mike Hobday, Chief Revenue Officer at AntWorks, a pioneer in Cognitive Machine Reading and Intelligent Automation.
Key learnings:
- Placing unstructured data ingestion at the heart of digital strategy
- AI as a major role to play in extending the reach of RPA
- The scope of processes available for Intelligent Automation just got a whole lot bigger
Watch this engaging discussion and discover how Global Insurer MMC Group is pivoting to Plan D, Digital.
Presenters:
Kieran Gilmurray
Global Automation Lead
Mercer
As an intelligent automation and analytics expert with 27 years of industry experience, Kieran sets the automation strategy and leads the AUTOMATION team at Mercer.
Kieran is a natural problem solver, intelligent automation and analytics expert, business leader and team builder with experience in business, technology, analytics, program management, digital transformation and intelligent automation.
Mike Hobday
Chief Revenue Officer
AntWorks
Mike Hobday is Chief Revenue Officer at AntWorks. He is responsible for driving revenue growth strategy and lead sales strategy, client acquisition and relationships across U.S, UK, Ireland and Europe.
AntWorks' aim is to automate routine and allow workers in the 21st Century to focus on doing the work they really want to do. Disciplines include Artificial Intelligence, Machine Learning, Big Data and Advanced Analytics; and automation solutions that include Robotic Process Automation, new leading solutions to exploit the potential of “Internet of Things,” and Blockchain technologies. In combination, these technologies herald a new digital workforce alongside a new generation of jobs and roles where colleagues are supported by AI tools and smart robotics.
Prior to joining AntWorks, Mike led IBM’s Automation in Europe. The practice focussed on supporting enterprise clients in transformation to Industry 4.0, from analogue to digital, eliminating unnecessary human intervention in processes where it fails to deliver value to customers or to protect business. At IBM, Mike led the UK Banking Practice and was Financial Services Leader in Asia Pacific. He has advised Banking and FS clients globally on cognitive automation and was the Global Lead Account Partner for clients including Barclays, Maybank and ABN AMRO.
