Ready For The Next Level

Some of the leading trends and presenters at this year's Shared Services and Outsourcing Week – North America's leading event

Avoid the Innovation Backlash by focussing on ROI – from the startWe all know innovation is critically important, and with Intelligent Automation having taken over corporate wishlists, it's easy to be...

The WEF Global Risk Report lists the top five global risks. This year cyber attack was listed as number three, just below extreme weather events and natural disasters

Shared services and outsourcing (SSO) organisations are embarking on their next phase of development – a phase more demanding than its leaders have ever seen before.This new market requires capabiliti...

Blending data from SSON Analytics proprietary database and responses from SSON’s Annual State of Shared Services & Outsourcing Industry Survey 2018, this report dives into the 3 key themes in Mala...

When disruptive technologies such as RPA, Intelligent Automation and cognitive technologies are first introduced, it’s not uncommon for those spearheading such initiatives to encou...

Singapore, 20 November 2017 – The Shared Services & Outsourcing Network (SSON) is hosting the SSO Week APAC Digital 2017 event – a complimentary online event for shared services professionals in t...

Shared Services Podcast with Kelly Switt, Citi, on automation"Leading Citi from monolithic business architecture to an well orchestrated micro service architecture"Recorded at Intelligent Automat...

Review of SSON's October conference in Europe, highlighting som eof the most successful leaders' strategies and emerging trends

SSON is hosting SSO Week APAC Digital 2017, a FREE online event for shared services professionals in the APAC region on 12 - 14 Dec 2017, featuring 9 of the ‘best of the best’ speakers and sessio...

How to remain relevant, sustainable, and value-adding

Gary Carter explains that offshoring's value prop has GOT to move beyond cost