Data Management & Analytics

Organizations are trying to get accurate, consistent and contextualized data into their processing systems in order to drive better decision-making. However, they can't achieve this without automation...

SSON Research & Analytics is helping GBS decision-makers better understand the lay of the land, particularly as they prepare for a global recession.

How to establish a layer of intelligence between your processes and your business decisions

This report covers why unstructured data is such a crucial resource to enterprise transformation and how it can be consolidated across different silos with an array of tools for both better management...

Staying on top of shifts in the shared services market is key. Start here

U.S. healthcare organizations prioritize electronic data. But quality management diagnostics reveal challenges accessing clean data. Analytics provides the solution. Read on to learn how to drive more...

Financial services seek a competitive advantage with faster customer response delivery. However, data accessibility presents challenges to current disjointed financial services platforms. Data Fabric...

SSON Analytics, the global analytics center of the Shared Services & Outsourcing Network (SSON), has today released its annual benchmarking study with the world’s Top 20 Most Admired Shared Services O...

In this Whitepaper, Nintex explores the reasons why single process automation is a sure fire way to failure, and what 5 critical steps you can take to prevent this ever happening. 

Here we share an edited version of Lions winning application for the Business Resilience Impact Award recognised at the Australasian Shared Services & Outsourcing Week.

And why it doesn’t make sense to build your own version when prebuilt, ready to deploy models exist!

Digitizing data as a foundational capability for a step-change in insurance performance. Learn about the game-changing opportunity