How to Double the Business Value Generated by Global Business Services
Drive exponential value by using professional GBS methodology
Join two of the most accomplished GBS Leaders in a fireside chat and learn how to double the business value delivered by GBS via a professional methodology.
Topics for discussion:
- Why is there a big difference in outcomes in some organizations vs. others?
- How to make a case for moving work to GBS?
- Why is there such a variety of definitions on what "GBS work" is and how to educate business leaders?
- How to develop "business" skills within GBS?
Following the discussion, attendees will learn about two online Professional GBS Certification Programs offered by SSON.
Webinar registration is complimentary and open to practitioners only.
Presenters:
Tony Saldanha
CEO
Inixia
Globally recognized expert and thought leader in Global Business Services (GBS) and digital technology, with a 27-year career running Procter & Gamble's multi-billion dollar GBS and IT operations globally.
Caroline Basyn
Chief Digital Information Officer
Adecco
Caroline Basyn is an experienced Global Business Executive in IT, Shared Services & Digital Transformation. She was previously with PepsiCo as Strategy and Transformation Executive, and before that with Mondelez as Global Business Services Officer. She has also held roles at Bacardi as Group CIO and company sponsor of the Women in Leadership program, after a career at Procter & Gamble in IT & in Global Business Services. Caroline is passionate about driving Diversity & Inclusion programs.
Host:
Naomi Secor
Global Managing Director, SSON
Shared Services & Outsourcing Network (SSON)
In 2005, Naomi Secor began her career with SSON in New York City. There she produced and ran SSON’s US. events portfolio until 2008 at which time she expanded her role to SSON’s Global Events Producer. While still active in the shared services arena, Naomi built a portfolio of events under a newly created IQPC line of business.
As global leader of SSON, Naomi is responsible for the strategic direction and continuous growth of all SSON customer channels. That includes SSON events, SSON’s online portal, www.ssonetwork.com, and SSON’s research and data analytics centre, SSON Analytics. The latter now provides data-driven insights via access to interactive visual analytics reports and data tools.
Naomi has spent her career developing cutting edge content, producing leading industry events, introducing new products, cultivating and nurturing business relationships with shared services leaders and partners and maintaining customer satisfaction. It is her priority to ensure that SSON lives up to its global mission statement and commitment to its customers. This is accomplished through vendor-agnostic best practice content, newest data insights, unparalleled networking and learning opportunities.
