SSON Glossary: AI Automation

Insights from Shared Services and Outsourcing Week Orlando on Generating Value and Creating Measurable Impact through Smart AI with Oversight.

Find out from Isabella Kosch why Most Tech Investments Fail: The Illusion of Efficiency Theater

This report covers the future of AI-powered AP, revealing the algorithm behind the agent to demystify AI.

Ensuring AI Readiness in Your Next Transformation: Insights from Chazey Workshop at SSOW

In a recent SSON webinar, experts from Base64.ai and High IQ AI explored how automation and AI are reshaping the way businesses process information.

The shared service model aims to drive cost consolidation and efficiency. As such, automation is a strategic imperative within the financial landscape.

Effective AI governance frameworks rest on three critical pillars: Data Governance, Algorithmic Controls , and Human-AI Alignment.

Uncover how AI can help you scale recruitment, build a holistic workforce model and reduce hiring costs

This report delves into how purpose-built AI is being used to create consistent and personalised customer interactions, leading to an increase in retention.

Pascal Bornet boasts over 25 years of consulting experience as well as authoring two books, Intelligent Automation and Irreplaceable. Drawing on his wealth of knowledge, Pascal sat down with SSON, at...

Bob Cecil discusses how GBS/ SSO organizations may be the key to generative AI truly breaking into the business landscape. Despite the undeniable buzz, efficiently implementing the technology on an en...

At the AP Automation Digital Summit, SSON were joined by speakers from Mars, Brousseau & Associates, and ABBYY for a discussion around leveraging AI in Accounts Payable. In their session, the three di...