SSON Glossary: Business Process Management (BPM)
Business process management (BPM) is the discipline of discovering, modeling, analyzing, measuring, improving, optimizing, and automating business processes.
Process Mining & BPM Virtual Summit Executive Summary
June 10 by Beth Brown
This May, SSON once again hosted the Process Mining & BPM Virtual Summit. Read on to get the rundown of the event, along with key insights from our audience polls.
Weighing Up The Pros & Cons Of Process Mining
January 24 by Beth Brown
For many organizations, process mining can be an invaluable strategy to streamline business processes. Although it can help understand day-to-day activities and identify inefficiencies, organizations...
From Silos to Synergy: Achieving Seamless End-to-End Processes in Your Organization
September 28 by Evan Beebe
Creating end-to-end processes has become a necessity for shared services looking to bridge their organizational silos. This report explores how workflow automation, business process management, and gl...
Guide to Driving Continuous Improvement With BPM and Process Tools
August 31 by Evan Beebe
If GBS intends to drive organizational efficiency, it needs to begin by constructing a BPM initiative and bringing in solutions that give organizations process visibility they have yet to discover.
The Business Process Management (BPM) Checklist
May 31 by Evan Beebe
The need for governance in BPM is crucial for its existence and effective functioning. A robust governance framework is essential to ensure that the processes are not just theoretical concepts on pape...
The Ultimate Guide to Business Process Management
February 27 by Evan Beebe
Business process management (BPM) is the discipline of discovering, modeling, analyzing, measuring, improving, optimizing, and automating business processes. In 2023, it has become imperative for GBS...
5 Ways Your Business Process Management System Could Be Failing Your Back Office
July 26 by SSON Editorial
Back-office operations have been using task and process automation tools like Business Process Management (BPM) systems for decades, yet they still struggle to serve the customer at the right cost. T...
