SSON Glossary: Vendor Management
Vendor management is the strategies, software, or processes businesses use to oversee their vendors, therefore ensuring excellent customer service remains.
How to Build a Successful Outsourcing Partnership
October 10 by Dave Hughes
In the latest "Ask the Expert" column, Dave Hughes provides some simple steps to help you establish and maintain a successful BPO partnership
Vendor Management 3.0: Digitizing and Automating
June 15 by Ankur Bansal
I have been mesmerized by the substantial amount of rich data [companies] are sitting on. It’s overwhelming just how useful this can be
