SSON Glossary: Global Business Services (GBS)
What is Global Business Services?
Global Business Services (GBS) is a more matured and integrated version of the shared services model. It controls the delivery of business support functions to the core business through multiple service delivery models on a truly global basis. It is one of the hottest areas of corporate development in driving optimized performance across business support services.
Today, GBS is often the delivery engine for digital transformation, an industry that's projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.
Interested in becoming certified in GBS? Visit our Certification page today!
Check out our latest Global Business Services content below!
SSOW Women's Day: How GBS Can Launch Your Career
March 24 by Sally Fletcher
SSOW Women's Day: How GBS Can Launch Your Career. A Journey of Growth, Leadership, and Transformation at Warner Bros
GCC Versus GBS
March 18 by Deborah Kops
Leading industry expert Barbara Hodge takes us through the differences and similarities between GCC and GBS
The Incredible Shrinking GBS
March 13 by Deborah Kops
Found out what's next for GBS with leading industry expert Deborah Kops
Empowering Your Workforce: The Key to a Future-Ready Global Business Services (GBS) Model
March 04 by Kiran Ahuja
Discover How To Empower Your Workforce with Kiran Ahuja
The Handbook to Setting Up a Modern SSC: North America
February 05 by Beth Brown
The Handbook to Setting Up a Modern SSC is now available, offering valuable, peer-driven survey results and statistics that answer critical questions.
Building GBS Leaders of Tomorrow
January 27 by Dr. Sumit Mitra
In today’s rapidly evolving global landscape, the need for resilient, adaptive, and innovative leaders has never been more urgent.
The Top GBS Trends For 2025!
January 09 by Sally Fletcher
To help us explore the innovations, challenges, and opportunities shaping 2025, we invited Chazey Partners to be part of this SSO Next episode.
It’s 2025: Ten Resolutions GBS Leaders Need to Make Now
January 08 by Deborah Kops
Deborah Kops lists 10 resolutions GBS leaders need to make for 2025
2025 Predictions From SSON’s Global Advisory Board (Part Two)
December 17 by Sally Fletcher
2025 Predictions from SSON’s Global Advisory Board on the future of global business services
3 Key Insights from SSOW London 2024
November 25 by Beth Brown
This October, SSON hosted the 24th edition of Shared Services & Outsourcing Week London, so let's delve into the top takeaways from this year’s conference.
SSOW 2024: A Year in Review
November 21 by Beth Brown
To highlight the success of 2024, SSON is thrilled to share the Shared Services & Outsourcing Week 2024: A Year in Review report.
How GBS Leaders Should Prepare for the Trump Administration
November 13 by Lee Coulter
SSON Digital sat down with Lee Coulter, Chief Transformation Officer at Chazey Partners to discuss what the US election results mean for the future of GBS.
