The RPO & High-volume Hiring Playbook

Agility is everything when approaching talent and recruitment in 2023 and beyond. But what does this buzzword mean for recruitment?

It means being able to pull the levers of recruitment and scale up or down as your requirements change. It means no fixed, static hiring teams sitting idle in economic downturns. Finally, it means bringing specialist industry knowledge into your recruitment processes as needed, boosting productivity, and lowering costs.

Even under normal circumstances, recruitment is a complicated process. Acquiring the best available talent has become increasingly more challenging. Where the recruitment initiative involves recruiting in volume, few HR functions have the scale and scope to take on the task.

This playbook covers different Recruitment Process Outsourcing (RPO) projects, starting with classic high-volume recruitment that is time and price sensitive and often in multiple locations. It then dives deep into the set-up and staffing of a global business solution (GBS) centre, a business unit popular with companies looking to streamline processes and kick-start productivity in a highly cost-efficient manner. To help you understand the benefits GBSs can bring your organisation, this playbook focuses on three drivers: talent, efficiency, and cost.

The following are just some of the lessons you will learn by reading the playbook:

1. How to scale up or down as your recruitment requirements change
2. Steps to high-volume recruitment at speed
3. Managed services and SSC set-up and staffing
4. How to take advantage of the globalization of talent acquisition
5. The importance of talent market mapping