GBS
2024 in Review: Key Trends Shaping GBS
November 28 by Naomi SecorDiscover how Global Business Services (GBS) evolved in 2024 and what’s ahead for 2025, with insights from SSON Research & Analytics.
3 Key Insights from SSOW London 2024
November 25 by Beth BrownThis October, SSON hosted the 24th edition of Shared Services & Outsourcing Week London, so let's delve into the top takeaways from this year’s conference.
SSOW 2024: A Year in Review
November 21 by Beth BrownTo highlight the success of 2024, SSON is thrilled to share the Shared Services & Outsourcing Week 2024: A Year in Review report.
How GBS Leaders Should Prepare for the Trump Administration
November 13 by Lee CoulterSSON Digital sat down with Lee Coulter, Chief Transformation Officer at Chazey Partners to discuss what the US election results mean for the future of GBS.
Politics, Programs and Policy: What’s the prognosis for GBS?
November 08 by Deborah KopsWith Donald Trump now set to reprise a term as U.S. President, what are the implications for global business and shared services?
Supply Chain Transformation: A Strategic Opportunity for GBS
October 22 by SSON Research & AnalyticsThis white paper highlights the opportunities to leverage supply chain to improve enterprise performance
6 Ways GBS Can Create Sustainable Value
October 14 by Viral ChhayaViral Chhaya explores the best strategies to create sustainable value within the GBS within the evolving business landscape.
2024 State of the GBS and Outsourcing Industry in Latin America
September 26 by SSON Research & AnalyticsLatin America as the strategic frontier for North American enterprise
SSON Research & Analytics Unveils 2024 Top 20 Most Admired Shared Services Organizations & Global Business Services
September 12 by Shared Services & Outsourcing NetworkSSON Research & Analytics Unveils 2024 Top 20 Most Admired Shared Services Organizations & Global Business Services...
No Exit: Examining Career Mobility within GBS
September 12 by Deborah KopsDeborah Kops explores the challenges GBS leaders face concerning job mobility, especially when looking to transition into the enterprise.
A Very Special Milestone: GBS Industry Greats Come Together to Create the Industry Standards
September 09 by Shared Services & Outsourcing NetworkSSON Research & Analytics and Inixia are proud to announce the formation of the first GBS Standards Committee!
How GenAI Can Augment the Conventional Shared Service Model
September 03 by SSON Research & AnalyticsThis report highlights how GenAI is reshaping service delivery models and is a must-read guide for all SSO/GBS leaders.