Shared Services for small and medium-sized enterprises Posts


SMAC and Big Data have been out in the business community for a while so we have to ask the question: WHAT’S NEXT? As we have seen, SMAC and Big Data are only as good as what you do with it. And while effective use of this technology (and...
Big Data Strategy for SMEs
Published: 2014-05-21
In my last article I wrote about Social, Mobile, Analytics, and the Cloud, otherwise known as SMAC, and my belief that we need to move forward to understan...
SMAC for SMEs
Published: 2014-04-03
I have recently been exposed to companies embracing the concept of Social, Mobile, Analytic, and Cloud, otherwise known as SMAC. Even though I do not like the acronym, SMAC, I do like the concept. It is an approach that Small...
In my previous articles I have spent much time talking about the "How To" steps of Shared Services and Outsourcing. In this article I wanted to share t...
My last article, Governance That Sells, was the third of four articles about the
Governance That Sells
Published: 2013-12-11
My last article, Continually Improving the Operation, was the second of four articles about the 4 Steps to Success After...
4 Steps of Continuous Improvement
Published: 2013-11-30
In a previous article I introduced the topic of 4 Steps to Success After a Shared Service Start...
In a previous article we talked about the 5 Steps to Getting a Shared Services Implementation Right. If you now have a Shared Services Center, the question is, "what next?" In this article, and for the next three articles, we w...
Once you have decided to outsource some of your processes, the next step may cause some feelings of concern, if not downright illness. You have to select an outsourcing vendor – and not getting that right has big consequences to your compa...
A recognized international executive with over 30 years experience in Outsourcing, Shared Services, Process Improvement, CEO Coaching, and Corporate Strategy, John Kirk is a leading authority in Global Business Management. He honed his results...
I recently conducted a seminar for entrepreneurs that included sessions on organization, staffing, and facilities. In preparing for the seminar I thought back to when I first started my company, in 2000. At that time I followed the model of hav...
Talk to anyone and they will say that 2013 has been a challenge so far and is expected to be for the balance of the year. So, will 2014 be any different? The issues of business are fairly constant. Some examples are: customer acquisition and re...
In my last article, I covered building a business case for Shared Services and Outsourcing. That business case cannot be completed unless we know the various solution options. In this article I will review various solution options for Shared Ser...
The business case in favor of shared services and outsourcing is well documented. The projects that I have seen have never failed to increase productivity, improve customer service, and reduce cost. My individual projects have delivered from hundr...
SSON is delighted to introduce John Kirk as a new columnist. John has extensive background in strategically advising the C-suite on operations, and is now focusing his attention on t...