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The Shared Services and Outsourcing Network (SSON) and an expert panel of columnists keep you up to date with the industry, providing the latest and most topical shared services information and outsourcing insight. Our op-eds and tips aim to provide relevant, timely and actionable industry awareness for global business services professionals. View our latest shared services editorials below.
How To Leverage Chat In Service Delivery
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Robotic Process Automation at Work
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Looking at Deal Risk in a Different Light
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