How to Get Internal Customers On Side With Deborah Kops

This May, SSON was delighted to once again host the Shared Services & Outsourcing Week Europe, in its 24th edition. From the onset, the event was full of thought-provoking insights, dynamic discussions, and an unbeatable sense of community. 

So, there was no better opportunity to launch our new series: Ask SSON. Here, we will take common questions from our members and pose them to the experts. 

This week's episode welcomes Deborah Kops, SSON Advisory Board Member and Principal/Co-Founder at Sourcing Change. Deborah answers the question: how do I convince my internal customers to continue working with us?

At SSON, we know that GBS leaders face many obstacles, so we wanted to give our members the chance to get some guidance. If you have another shared services or business transformation problem, email sally.fletcher@iqpc.de. Perhaps your question will feature in the next edition of Ask SSON! 

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Shared Services & Outsourcing Week (SSOW) is the leading industry conference that brings shared services and GBS to new levels of success with no boundaries and unmatched networking. Our conference is designed to showcase thought-provoking sessions and interactive discussion groups for executives from all industries on the hottest topics, including automation, digitization, process excellence, and the evolving nature of work. 

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