Three Impactful Books for GBS Leaders: Enhancing Leadership and Collegial Skills
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This week, we are thrilled to launch our newest column: The SSO Advisory Board Book Club!
At SSON, we believe in the power of shared learning, and our Global Advisory Board (GAB) has a wealth of wisdom and experience to offer. In this exciting new series, we have invited GAB members to share their top recommendations for books, podcasts, and articles that have inspired them throughout their careers.
Kicking off the series is Carla Sarti, the former Vice President of GBS at Lear Corporation – a position she held since April 2018. Carla is currently a board member of the Rhonda Walker Foundation, whilst remaining a dedicated GAB member here at SSON.
As an avid reader and committed self-improvement enthusiast, selecting just one book is often a challenge. Therefore, I am delighted to recommend three influential books that have significantly shaped my journey as a Global Business Services (GBS) leader. In my dynamic role, characterized by matrix structures and a diverse workforce, these books have been instrumental in refining my leadership approach.
“The Outward Mindset” by Arbinger Institute
Concept: The book introduces the concept of two mindsets: inward and outward. An inward mindset centers on self-interest, while an outward mindset considers the needs of others.
Application for GBS Leaders:
- Holistic Perspective: GBS leaders, engaged in strategic planning and transformational work, must consider the entire organizational landscape, not just their own domain.
- Empathy and Collaboration: An outward mindset fosters teamwork, empathy, and stronger relationships across functions.Creating a Cooperative Environment: By embracing an outward mindset, leaders contribute to a more effective and cooperative workplace.
“Extreme Ownership” by Jocko Willink
Concept: Willink, a former Navy SEAL, emphasizes that leaders must fully own their teams’ successes and failures. Success hinges on taking responsibility and driving solutions.
Application for GBS Leaders:
- Accountability Culture: GBS leaders who embrace extreme ownership create a culture of responsibility. They analyze their decisions’ impact on overall outcomes.
- Teamwork and Innovation: Owning mistakes accelerates innovation and fosters better teamwork and employee engagement.
“Mindset” by Carol Dweck
Concept: Dweck explores fixed and growth mindsets. Fixed mindset individuals believe abilities are static, while growth mindset individuals believe in continuous development through effort.
Application for GBS Leaders:
- Driving Transformation: A growth mindset is essential for continuous improvement within GBS. It encourages resilience, learning from failures, and ongoing development.
- Challenges and Learning: Embracing challenges and maintaining a growth mindset are critical for GBS teams.
Incorporating the wisdom from these books can truly transform your leadership style, enhance collaboration, and contribute to a positive work environment. As leaders, we set the tone for engaged employees who seek role models committed to growth and excellence.
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