Will shared services leaders take the GBS helm?
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Will shared services leaders take the GBS helm?
Current common wisdom assumes that GBS leadership is the pinnacle of career progression for shared services leaders. After all, who’s the logical inheritor of the mega-services platform mantle but the guys and gals who slogged it out early on, establishing the first consolidated, standardized service delivery model? But should the top enterprise services job go to those hardy folk that have climbed the rungs of process owner to center l...
