capabilities
Are Your GBS Capabilities "Capable?"
May 08 by Deborah Kops
For years, GBS organizations have pushed to “go up the value chain,” trying to move their brands from transaction factory to valued partner to the business. Now there’s an opportunity for GBS to strut...
Core Challenges Are Clear: A Review of SSO Week Europe, Autumn
October 26 by Barbara Hodge
Three days in London – great to see Europe rebounding and fighting strong
Hiring People "Not Like You"
February 10 by Chris McCann
It's the primary obstacle to achieving the next stage of value proposition for shared services
Building Sustainable Shared Services: "Agility" as a Growth Enabler
December 17 by Dan Henderson[Prefer a sharable PDF? Download it here] Planning for tomorrow’s changes, today – by leveraging leadership and execution second to none Most Shared Services are developed...
