operational effectiveness
The Process Intelligence Playbook
June 07 by Shared Services & Outsourcing Network
In this playbook, Skan.ai equips organizations with the knowledge and tools to leverage cutting-edge AI to achieve operational excellence and business transformation.
State of Order-to-Cash in Shared Services
April 22 by Barbara Hodge
GBS is moving strategic outsourced processes like Order-to-Cash back into captive centers & optimizing via tech automation. Read on to learn more about the industry pulse check surveying the relations...
7 Best Practices for Global Services Sourcing
November 03 by Dr. Carine PeetersYou may remember that my last two columns ended with a call for participation in a survey aimed at assessing the "capabilities of client sourcing organizations", with the promise to share the result...
