SSON Glossary: Global Business Services (GBS)
What is Global Business Services?
Global Business Services (GBS) is a more matured and integrated version of the shared services model. It controls the delivery of business support functions to the core business through multiple service delivery models on a truly global basis. It is one of the hottest areas of corporate development in driving optimized performance across business support services.
Today, GBS is often the delivery engine for digital transformation, an industry that's projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.
Interested in becoming certified in GBS? Visit our Certification page today!
Check out our latest Global Business Services content below!
Exploring GBS Careers: Part One
April 14 by Sally Fletcher
On today’s podcast, Kendra Lovitt and Kiran Mann give insight into what their job entails and the skills you need to hone to work successfully in their roles.
Mastering GBS Dance Moves
April 08 by Deborah Kops
Find out from Deborah Kops how to Master GBS Dance Moves
Chairman's Takeaways: Shared Services & Outsourcing Week North America
April 03 by Sally Fletcher
Chairman's Takeaways: SSON's Shared Services & Outsourcing Week North America, Orlando.
Benchmarking Excellence: Insights from the Top 20 Most Admired GBS
March 27 by Sally Fletcher
Benchmarking Excellence: Insights from the Top 20 Most Admired GBS with SSON Research and Analytics
SSOW Women's Day: How GBS Can Launch Your Career
March 24 by Sally Fletcher
SSOW Women's Day: How GBS Can Launch Your Career. A Journey of Growth, Leadership, and Transformation at Warner Bros
GCC Versus GBS
March 18 by Deborah Kops
Leading industry expert Barbara Hodge takes us through the differences and similarities between GCC and GBS
The Incredible Shrinking GBS
March 13 by Deborah Kops
Found out what's next for GBS with leading industry expert Deborah Kops
Empowering Your Workforce: The Key to a Future-Ready Global Business Services (GBS) Model
March 04 by Kiran Ahuja
Discover How To Empower Your Workforce with Kiran Ahuja
The Handbook to Setting Up a Modern SSC: North America
February 05 by Beth Brown
The Handbook to Setting Up a Modern SSC is now available, offering valuable, peer-driven survey results and statistics that answer critical questions.
Building GBS Leaders of Tomorrow
January 27 by Dr. Sumit Mitra
In today’s rapidly evolving global landscape, the need for resilient, adaptive, and innovative leaders has never been more urgent.
The Top GBS Trends For 2025!
January 09 by Sally Fletcher
To help us explore the innovations, challenges, and opportunities shaping 2025, we invited Chazey Partners to be part of this SSO Next episode.
It’s 2025: Ten Resolutions GBS Leaders Need to Make Now
January 08 by Deborah Kops
Deborah Kops lists 10 resolutions GBS leaders need to make for 2025
