SSON Glossary: Global Business Services (GBS)
What is Global Business Services?
Global Business Services (GBS) is a more matured and integrated version of the shared services model. It controls the delivery of business support functions to the core business through multiple service delivery models on a truly global basis. It is one of the hottest areas of corporate development in driving optimized performance across business support services.
Today, GBS is often the delivery engine for digital transformation, an industry that's projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.
Interested in becoming certified in GBS? Visit our Certification page today!
Check out our latest Global Business Services content below!
2025 Predictions From SSON’s Global Advisory Board (Part Two)
December 17 by Sally Fletcher
2025 Predictions from SSON’s Global Advisory Board on the future of global business services
2024 in Review: Key Trends Shaping GBS
November 28 by Naomi Secor
Discover how Global Business Services (GBS) evolved in 2024 and what’s ahead for 2025, with insights from SSON Research & Analytics.
3 Key Insights from SSOW London 2024
November 25 by Beth Brown
This October, SSON hosted the 24th edition of Shared Services & Outsourcing Week London, so let's delve into the top takeaways from this year’s conference.
SSOW 2024: A Year in Review
November 21 by Beth Brown
To highlight the success of 2024, SSON is thrilled to share the Shared Services & Outsourcing Week 2024: A Year in Review report.
How GBS Leaders Should Prepare for the Trump Administration
November 13 by Lee Coulter
SSON Digital sat down with Lee Coulter, Chief Transformation Officer at Chazey Partners to discuss what the US election results mean for the future of GBS.
Politics, Programs and Policy: What’s the prognosis for GBS?
November 08 by Deborah Kops
With Donald Trump now set to reprise a term as U.S. President, what are the implications for global business and shared services?
5 Examples of Innovation at SSOW London
October 31 by Alex Roberts
In this summary, we look at 5 key examples of innovation that SSOW speakers have implemented into their own operating models.
Insight from the Top 20 Most Admired GBS
October 24 by Alex Roberts
Insight from the Top 20 Most Admired GBS, Key perspectives from the world’s most valued GBS thought leaders.
Supply Chain Transformation: A Strategic Opportunity for GBS
October 22 by SSON Research & Analytics
This white paper highlights the opportunities to leverage supply chain to improve enterprise performance
Higher Education SSOW 2024 Post-Show Report
October 17 by SSO Network
We're still buzzing about the incredible success of the Higher Education Shared Services & Outsourcing Week (Higher Ed SSOW) conference in September!
6 Ways GBS Can Create Sustainable Value
October 14 by Viral Chhaya
Viral Chhaya explores the best strategies to create sustainable value within the GBS within the evolving business landscape.
A Very Special Milestone: GBS Industry Greats Come Together to Create the Industry Standards
September 09 by Shared Services & Outsourcing Network
SSON Research & Analytics and Inixia are proud to announce the formation of the first GBS Standards Committee!
