The future is digital.

If enterprise leaders weren’t already quite convinced of that truism, the global pandemic that ground so many operations to a halt in early 2020 demonstrated the fact convincingly. The crisis has taught us, once and for all, that digitization is the name of the game – not just for success, but also survival.

It’s a particularly significant moment for the Insurance industry, which risks lagging behind what McKinsey calls its “digital maturity.”

The insurance business model has proved remarkably resilient, with new entrants deterred by complex regulations, customers’ unwillingness to switch providers, and incumbents' large capital reserves. But now, it, too, is starting to feel the effects of the digital wave – or rather, what it feels like to be missing it. 

This report highlights the inherent inefficiencies besetting insurers and brokers, and focuses on data digitization as the driver of downstream value.

Please download it here.