Service Delivery Transformation / BPO
North American SSOW Impact Award Winners!
October 24 by Naomi Secor
The SSON Impact Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates Shared Service Centers and service delivery teams who have exceeded industry standards in...
Pivoting Out Of The Pandemic: From Community Build to Business Revival
October 15 by Naomi Secor
How Oklahoma City is Embedding Resilience in Shared Services
Separating the Wheat from the Chaff
October 05 by Canda Rozier
As we move towards 2022, procurement leaders will be pressed harder than ever to focus their time, budget, and resources on initiatives that impact the bottom line, which deliver against key business...
Pivoting Out of the Pandemic: How Oklahoma City Built a Community of Resilience and a Place for SSC’s to Thrive
August 04 by SSON Editorial
How Oklahoma City built a network, infrastructure and community for business services to thrive
One Year In: Did COVID-19 Stop GBS & Shared Services' Evolution In Its Tracks?
June 29 by SSON Industry Reports
Was COVID-19 a boost for GBS and shared services? Plus: How to ensure the safety of your workforce as offices reopen
Cummins Business Services Now Striving Towards a 'Follow the Sun' Operating Model for the Future
March 11 by Beth Hampton
"We are thinking about flexible work by first considering what the “new normal” actually means for us."
Don't Underestimate the Value of Supplier Relationships
March 01 by Canda Rozier
There are huge and lasting benefits to having strong supplier relationships (and even bigger risks and drawbacks if you don’t). The adage that we are stronger together than apart is so true!
Is 'Virtual Working' a Sustainable Option for GBS & Shared Services Centers?
January 31 by Simon Brown
SSON Columnist Simon Brown reflects on the 'new normal' in the context of his experience leading SSOs
The Missing “S” in SaaS firms Go To Market Strategy
November 26 by Ankur Bansal
Several firms including giants like SAP, Microsoft are now shifting their focus towards service-based revenue.
How to Double the Business Value Generated by Global Business Services
December 18 by SSON
Join two of the most accomplished GBS Leaders in a fireside chat and learn how to double the business value delivered by GBS via a professional methodology. Topics for discussion: Why...
SSON JOB BOARD: First Line Maintenance Support Engineer - Makati City, PH - Odfjell Drilling
November 20 by SSON Editors
Odfjell Drilling Philippines is looking for a safety conscious, passionate, positive and committed First Line Maintenance Support Engineer.
SSON JOB BOARD: Naval Architect/Marine Engineer - PH - Odfjell Drilling
November 20 by SSON Editors
Odfjell Drilling Philippines (ODP) is looking for a safety conscious, passionate, positive and committed Naval Architect and Marine Engineer.
