SSON Glossary: Generative AI
Generative AI is a type of artificial intelligence that enables machines to generate new content or data, such as text, images, or even entire applications. Unlike other types of AI, such as predictive or prescriptive AI, which are based on existing data, generative AI creates new data or content by learning patterns and rules from existing data.
The Bright Future of AI: In Conversation with Pascal Bornet
July 09 by Pascal Bornet
Pascal Bornet boasts over 25 years of consulting experience as well as authoring two books, Intelligent Automation and Irreplaceable. Drawing on his wealth of knowledge, Pascal sat down with SSON, at...
Generative AI in Shared Services: One Year On
June 20 by Beth Brown
This report will help you understand how SSOs and GBS are leveraging generative AI to boost productivity, streamline functions, and enrich customer experience. Discover key trends, implementation stra...
Is GBS the Saviour for Generative AI?
April 16 by Bob Cecil
Bob Cecil discusses how GBS/ SSO organizations may be the key to generative AI truly breaking into the business landscape. Despite the undeniable buzz, efficiently implementing the technology on an en...
Advanced Analytics & AI: A Game Changer For Our Industry
March 18 by Beth Brown
This February, SSON was delighted to host the 2024 Autonomous Enterprise Virtual Summit. SSON was joined by Dr. Ansgar Thiessen, the Global Head of Operational Excellence at Swiss Re, for his session...
The Executive Series: Eckard Eberle, CEO, Siemens GBS on Generative AI
February 20 by Sally Fletcher
Welcome back to a brand-new season of SSO Next. This season we’re talking to GBS C-Suite and global leaders about topics dear to their heart. Opening the series is Eckard Eberle, CEO, Siemens Global B...
A Beginner’s Guide to Generative AI in Recruiting
November 03 by Evan Beebe
The following beginner’s guide to generative AI in recruiting will explore the opportunities generative AI is creating for recruiters and how they can adopt it in their daily routine.
Discovering the Hidden Potential of Generative AI
October 16 by SSON Editor
In order to better understand what Generative AI can truly do for organizations, the SSONext podcast is sharing one of our top sessions from last month's Intelligent Automation World Series online eve...
Transforming CX and EX With Generative AI
September 27 by SSON Editor
Recapping a timely session from the IA World Series focused on how conversational and generative AI can uplift both the customer and employee experience.
What We Learned From the SSOW Opening Remarks
September 14 by SSON Editor
This fall’s SSOW is in full swing, and the event kicked off Wednesday with opening remarks from Brad Dement, Partner at Scott Madden. During his opening comments, Brad mentions four key trends Scott M...
AI Unleashed: Transforming GBS With Generative AI
September 06 by SSON Editor
The amount of information on Generative AI has reached a tipping point. That is, there is now so much, you need a bot to be able to read it all, sift out the facts, and provide some useful context. Th...
Navigating the Challenges of AI Adoption
August 25 by Sher Downing
Seven steps your organization can take to strike a coordinated balance between AI adoption and policy.
Generative AI in Shared Services: An Introductory Guide
May 15 by Shared Services & Outsourcing Network
This guide to Generative AI in Shared Services covers what this concept is, how it works, and the impact that it can have on Shared Services...
