Executive Summary: What Does Effective Hybrid Work Look Like?
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SSON R&A reports that 92% of surveyed professionals have an arrangement that allows for working that is remote, hybrid or at the discretion of the employee.
As hybrid work becomes permanently embedded in organizational culture and ways of working, employees have greater control on where they work than ever before. However, with this new opportunity comes new challenges.
On March 14, SSON and Edgeverve partnered to discuss how organizations can continue to provide hybrid and remote arrangements, without losing the effectiveness and clarity that in-office working delivers. The conversation covered several hybrid work topics, including:
- Emerging blind spots and challenges of hybrid work
- The tools needed to manage a modern workforce
- A case study on how one of the largest telecom companies in the US improved their agent productivity by 20%
For a full summary of the webinar, click "Download Your Copy".
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